Delivery and Shipping

Delivery

1.1 We accept orders for delivery within the UK

1.2 Any order received via 12.00 noon is aimed to despatch the following working day. However, during busy periods despatch may be delayed. If delays occur you will be notified.

1.3 Second Class recorded Delivery: £0.99p we anticipate your order would be with you between 5-7 working days from date of despatch. Please be aware that this is a signed for service.

First Class Recorded Delivery: £5.95p. We anticipate that your order will be with you within 2-5 working days from date of despatched. Please be aware this is a signed for service.

If four or more individual bottled products are ordered an additional delivery charge may be requested.

 

Out of stock Items

Items that are temporarily out of stock will be placed on back order. You will be notified immediately via e mail or telephone. You will then have a choice to wait for your order, choose an alternative colour, style or cancel your order.

Returns

Bow Belles are committed to complete customer satisfaction. In order to return please follow the steps below.

If you are not completely satisfied with the products purchased form our website we will exchange or refund you providing that it is within 7 working days of receipt and that the goods have not been worn, are in their original packaging and still have the tags still attached.

Postage will not be refunded and you are responsible for any return postage costs.

To return an item, please use the return section at the bottom of the delivery note included with your order. Returns cannot be processed without this returns form.

We suggest that you use special delivery to return your item(s) as we cannot be held responsible for returned items that do not reach us.

We aim to process returns within 10 working days of receiving the returned item. However at busy times this may take longer.